Having problems with your lightsaber? Before asking for help or contacting Disney Guest Services, try this:
Lightsaber Tech Support:
- Look at lothcats
- Try taking the blade off and on again
- Replace batteries
- Try switching to a different blade to see if problem is hilt or blade
That seems to solve most of the basic problems. If those fixes don’t work, usually it means some of the internals might have gotten loose, or you’re not looking at high enough resolution lothcat photos.
Otherwise, contact Disney Merchandise Guest Services at 877-560-6477 or via email at Merchandise.Guest.Services@DisneyParks.com